• Integrated Facilities Management (IFM) is a comprehensive approach in which all facility services are centrally and coherently managed.

• Such as such as cleaning, security, fleet management, reception, landscaping, technical maintenance and repairs, auditing, safety management support, projects, relocations, energy management, space planning, real estate, ES&G Consulting, .. . 

• The goal is to optimize operational efficiency, cost-effectiveness, and user experience through one integrated management model.

• In a rapidly changing world, IFM is evolving into a strategic pillar within organizations.    Smart buildings, data analytics, and IoT technologies enable predictive and proactive actions, leading to better energy management, increased sustainability, and a safer, more productive work environment.

• At the same time, the focus is shifting toward flexible, hybrid workspaces and user well-being and user experience.

• IFM is an enabler of operational excellence by standardizing processes, reducing waste, and continuously improving performance.

• It plays a crucial role in realizing business strategy: for example, by supporting growth, optimizing real estate portfolios, or achieving ESG objectives.

• During structural changes such as centralization, digitization, or outsourcing, change management is essential: transparent communication, stakeholder engagement, and team guidance are critical success factors.

• Although technology and processes are important, IFM remains a people-centric business.

• Customer satisfaction, user experience, and service quality are defined by the dedication, motivation, and empathy of facility staff. People are the greatest asset: investing in training, leadership, and a culture of care and pride in service is crucial for long-term success.

• With over 15 years of experience in IFM and strategic facility management, we support organizations across various sectors in building a customised future-proof FM Model.

• We think along with you: from analysis through implementation, optimization, recruitment, follow-up, and if necessary, adjustments.

• We also assist with preparing for a first outsourcing of FM activities (first-generation outsourcing) or renewal. Transition Management included.

“From Insight to Impact” Across Your Facility Ecosystem

With a helicopterview and strategic-analytical mindset, we analyze each situation in a tailored way, aligned with your company’s strategy and goals.

• Starting from an FM maturity assessment

• Working from within toward sustainable, widely supported solutions

• People-oriented: in Facility Management, people are the most important assets

• As ‘bridgebuilders’, we bring people together and enhance cross-team and cross-border collaboration

• The result?  An organization that not only supports FM but lives and breathes it. Higher service quality at same or lowercost, with guaranteed performance. A transformation journey growing organically from within.

“Strategy into Action. Excellence by Design”

We translate strategic plans into concrete actions and guide the implementation from A to Z.  We do this hands-on, with attention to detail and results. Operational excellence and top performance are not ambitions: they are the standard.

Our Services - Integrated Facilities Management Consulting

• FM Maturity Scan & Roadmap.

• Start-up, optimization, or support with outsourcing IFM, setting up SLAs and KPIs

• Organizational structure.

• Office buildings, production facilities, warehouses, data centers, R&D, labs, clean rooms.

• Asset Management – Condition Survey & Action Plan.

• Maintenance Excellence.

• Supplier management optimization.

• Hard & soft services.

• Continuous Improvement initiatives (including training).

• Process & performance optimization, KPI-driven.

• Governance.

• Emergency procedures.

• ESG – sustainability – innovation – digitalization – safety.

• Space planning & optimization – implementation of hybrid models.

• Projects – renovations – fit-outs – relocations – CAPEX/OPEX.

WHAT?

An Integrated Facilities Management (IFM) Scan & Roadmap is an in-depth analysis of your current FM operations, followed by a strategic action plan toward integration, efficiency, and value creation within your FM organization.

WHY?

• Fragmented services cause inefficiencies and higher cost.

• Lack of insight and actionable data.

• Need for strategic guidance and uniform services across sites.

• Pressure on sustainability, safety, cost control, and user experience.

HOW?

Scan Phase

• Analysis of current FM structure, processes, contracts, and performance.

• Stakeholder interviews & maturity assessment.

• Benchmarking and identifying quick wins.

Roadmap Phase

• Define strategy and vision.

• Concrete steps toward integration (consolidation, digitization, performance management).

• Develop governance and KPI structures.

• Change and communication plan.

Benefits

✅ Lower costs through economies of scale and optimization.

✅ Higher quality and consistency of services.

✅ More transparency and control via smart reporting.

✅ More sustainable and flexible FM organization.

✅ Higher satisfaction among end-users and stakeholders.